Webinar: What Does It Mean to be “World Class”? On September 9th, 2015, Pitney Bowes sponsored a Printing Impressions webinar designed for transactional print and direct mail providers. The webinar was moderated by Barb Pellows, Group Director, InfoTrends and included Samantha Patel, Director, Global Client Reference Marketing, Pitney Bowes. This webinar includes market research provided by InfoTrends and video of several Pitney Bowes clients with world class capabilities describing their path to success.